Formal Complaints
democracy/formal-complaints
The number of new complaints received by the authority in the reporting period.
A complaint is defined as when dissatisfaction is expressed about a service (whether that service is provided directly by the council or by a contractor or partner) that requires a response. A complaint can be received in person, via the telephone, email or in writing.
London Borough of Hounslow
Yes
Complaints procedure (353) service
Dataset renditions
| Title | Format | Type | Availability | Active | Schema |
|---|---|---|---|---|---|
| Formal Complaints | text/html | Document | Download | Yes | Schema |
